Incident Response Workflow - Part 3

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Built by tanaypant tanaypant
Created on June 05, 2026

Description

This workflow is the third of three. You can find the other workflkows here:

Incident Response Workflow - Part 1
Incident Response Workflow - Part 2
Incident Response Workflow - Part 3

We have the following nodes in the workflow:
Webhook node: This trigger node listens to the event when the Resolve button is clicked.
PagerDuty node: This node changes the status of the incident report from Acknowledged to Resolved in PagerDuty.
Jira Software node: This node moves the incident issue to Done.
Mattermost node: This node publishes a message in the auxiliary channel mentioning that the incident has been marked as resolved in PagerDuty and Jira.
Mattermost node: This node publishes a message in the specified Incidents channel that the incident has been resolved by the on-call team.

Nodes Used (3)

Jira Software
n8n-nodes-base.jira
Mattermost
n8n-nodes-base.mattermost
PagerDuty
n8n-nodes-base.pagerDuty