Incident Response Workflow - Part 2

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Built by tanaypant tanaypant
Created on June 05, 2026

Description

This workflow is the second of three. You can find the other workflkows here:

Incident Response Workflow - Part 1
Incident Response Workflow - Part 2
Incident Response Workflow - Part 3


We have the following nodes in the workflow:
Webhook node: This trigger node listens to the event when the Acknowledge button is clicked.
PagerDuty node: This node changes the status of the incident report from 'Triggered' to 'Acknowledged' in PagerDuty.
Mattermost node: This node publishes a message in the auxiliary channel saying that the status of the incident report has been changed to Acknowledged.

Nodes Used (2)

Mattermost
n8n-nodes-base.mattermost
PagerDuty
n8n-nodes-base.pagerDuty