AI-Powered E-commerce Customer Support Chatbot with GPT-4 & Supabase

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Built by Sehar Nazeer Sehar Nazeer
Created on August 11, 2025

Description

This AI-powered customer support automation built in n8n handles your e-commerce queries instantly — from order tracking to personalized product recommendations and support ticket management.
Features:

šŸ›’ Order Status Tracking: Instantly retrieve order details from your database.
šŸŽÆ AI Product Recommendations: GPT-powered suggestions based on customer preferences.
šŸ“© Support Ticket Automation: Auto-create and manage tickets via email or CRM.
šŸ”„ Context-Aware Conversations: AI agent with memory for smooth follow-ups.
⚔ Real-Time Webhook Responses: Instant, API-driven replies to customers.

Tech Stack: n8n, OpenAI GPT, Webhooks, Supabase, Email API.

Perfect for Shopify, WooCommerce, and custom e-commerce platforms looking to reduce response times and improve customer satisfaction.


This workflow was created by Sehar Nazeer and shared publicly on the n8n community template library. n8nFind indexes it for discovery — the workflow remains the property of its original creator.

Nodes Used (5)

AI Agent
@n8n/n8n-nodes-langchain.agent
Code
n8n-nodes-base.code
Code Tool
@n8n/n8n-nodes-langchain.toolCode
OpenAI Chat Model
@n8n/n8n-nodes-langchain.lmChatOpenAi
Simple Memory
@n8n/n8n-nodes-langchain.memoryBufferWindow