Automate Customer Support with WhatsApp AI Assistant for Whatsapp Groups
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Jamot
Description
How it works
Your WhatsApp AI Assistant automatically handles customer inquiries by linking your Google Docs knowledge base to incoming WhatsApp messages. The system instantly processes customer questions, references your business documentation, and delivers AI-powered responses through OpenAI or Gemini - all without you lifting a finger. Works seamlessly in individual chats and WhatsApp groups where the assistant can respond on your behalf.
Set up steps
Time to complete: 15-30 minutes
Step 1: Create your WhapAround account and connect your WhatsApp number (5 minutes)
Step 2: Prepare your Google Doc with business information and add the document ID to the system (5 minutes)
Step 3: Configure the WhatsApp webhook and map message fields (10 minutes)
Step 4: Connect your OpenAI or Gemini API key (3 minutes)
Step 5: Send a test message to verify everything works (2 minutes)
Optional: Set up PostgreSQL database for conversation memory and configure custom branding/escalation rules (additional 15-20 minutes)
Detailed technical configurations, webhook URLs, and API parameter settings are provided within each workflow step to guide you through the exact setup process.
This workflow was created by Jamot and shared publicly on the n8n community template library. n8nFind indexes it for discovery — the workflow remains the property of its original creator.