Send after-hours auto-replies to Telegram customers
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Quick overview
Small businesses, freelancers and solo founders who talk to customers on Telegram but can't reply around the clock. If you've ever lost a sale because a message arrived at 11 PM and nobody answered until morning, this template is for you.
How it works
Every message sent to your Telegram bot flows through five steps: a trigger catches it, a config node holds your schedule, a Code node checks the current time against your business hours, an IF node filters out messages that arrive inside working hours, and your bot instantly sends a custom auto-reply to everyone who writes after hours. Customers feel heard immediately, even at 3 AM.
Setup
Create a free Telegram bot with @BotFather (takes 2 minutes) and add its token to the Telegram credentials in n8n.
Open the Set Business Hours Config node and set your opening hour, closing hour, working days (1 = Monday … 7 = Sunday) and reply text.
Activate the workflow and start a chat with your bot. Done.
Requirements
A free n8n account (self-hosted or cloud) and a free Telegram bot. No coding needed and no extra monthly costs.
Customization
Everything editable lives in the Set Business Hours Config node — hours, days and message text, no code required. Want different replies per day or special handling for VIP customers? Duplicate the IF branch and add your own logic. Note: Telegram bots can only reply to people who start the conversation (they tap Start), so this works best for notifications, reminders and existing customers.
This workflow was created by Zayco3D and shared publicly on the n8n community template library. n8nFind indexes it for discovery — the workflow remains the property of its original creator.