Escalate overdue and blocked Jira tickets with Gmail and Google Chat
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Anas Chahid Ksabi
Description
How it works
Fetches all open sprint tickets daily from your Jira project
Analyzes each ticket for overdue days and blocked status
Routes to the right escalation level: assignee email → team Google Chat alert → manager escalation
Set up steps
Add your Jira Software Cloud credentials in n8n
Add your Gmail OAuth2 credentials in n8n
Open the ⚙️ CONFIG node and fill in your 4 values (Jira domain, project key, manager email, Google Chat webhook)
Test with the Manual Trigger, then enable the Schedule Trigger
This workflow was created by Anas Chahid Ksabi and shared publicly on the n8n community template library. n8nFind indexes it for discovery — the workflow remains the property of its original creator.